Page 6 - Chocolate Smiles

The key to increasing direct (non-third-party)

sales is providing a customer experience that

exceeds expectations. To do this, customers

must receive a value that is surprising and

unexpected: A WOW! Factor.

Chocolate Smiles is a strategy

that, when executed properly, will

surprise and delight your guests.

This will increase your positive

reviews, boost direct bookings

and dramatically improve your

average room-night sale price.

It will transform your guest

experience through a simple and

inexpensive piece of chocolate.